Reference

Privacy Policy for Malaysia Players

Open an account and this is the page that spells out what data we hold, why we hold it, and how to get it changed or removed — the same terms whether you sign in from Subang Jaya or anywhere else in Malaysia, subject…

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DATA CARE INSIDE

Cookies, Sign-Ins and Data Keeping

Your account is guarded like a cashier guards the drawer. Sign-in codes go to the number on file, idle sessions time out on a shared device, and payment handles are stored partly masked so a screenshot of your profile never shows a full wallet ID. Cookies handle the quiet jobs — keeping you signed in, remembering your language and currency, and showing which pages load slowly for players in Malaysia. You control them from your browser settings, and switching them off won't lock you out of the lobby, though some conveniences go quiet.

What we collect

Only what an account needs: your name, contact number, email, date of birth, the wallet handle behind your Touch 'n Go eWallet, Boost or GrabPay transfers, and basic device details from each sign-in.

Cookies and what they do

Session cookies keep you signed in; preference cookies remember your language, currency and the last game you opened. Nothing here is sold on, and you can clear or block them in your browser settings at any time.

Sign-in security

Two-step codes go to your registered number, and a sign-in from a new device gets flagged. Keep your password off shared phones. If a device goes missing, message local support and we end those sessions.

Retention and your requests

We keep account data while the account is open, plus any legal retention window after closure. Ask for a copy, a correction or deletion and we verify you first, act on it, then confirm what changed.

What Our Privacy Policy Covers

kod4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to kod4d accounts opened and used in Malaysia, and to the way our lobby, wallet and support desks handle your personal data. We collect what an account actually needs to run: your name, contact number, email, date of birth, the payment handle you

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use for Touch 'n Go eWallet, Boost or GrabPay, and the device and browser details our systems record when you sign in. Playing Live Baccarat or Golden Thunder Slots adds nothing to that list — the wager records you see in your account history are the
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same records our data team keeps. Why we hold it: to confirm who you are, to clear deposits and withdrawals, to keep one account per person, and to meet the record-keeping duties that apply where we operate. We do not sell your data and we do
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not pass it to outside advertisers. Access and eligibility depend on local law and are available where local law permits, and the same goes for parts of the processing described here; the rules that bind us can differ between regions, which is why the version shown
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on your account may carry a region marker. Where a local rule asks for more than this page sets out, the local rule takes precedence. Data is held only while the purpose lasts — an open account, a live claim, or a legal retention period —
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after which it is deleted or stripped of anything that points to you. You can ask us to correct your details, send you a copy of your account data, or close the account and end future marketing at any time through local support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY HELP DESK

Where to Send Privacy Requests

Privacy requests land with a real person. Live chat inside your account page is the quickest route — sign in, pick Account Help and describe what you want changed. Email works when you'd rather keep a written trail, and we only reply to the address already on your account so nothing drifts to a stray inbox. Say the word on a phone number, a payment handle for Touch 'n Go eWallet, Boost or GrabPay, a marketing preference, or a full account closure, and we'll lay out the verification steps.

Team online

Live chat, signed in

Open your account page, tap Account Help and say what needs changing — a phone number, an email or a payment handle. Signed-in chats move first because the agent has your account in front of them.

Email in writing

Write from the address registered on your account and we reply to that same address, so keep it current. Use email when you want a dated record of a correction, a request or an account closure.

Data requests in the lobby

Ask for a copy of your account data, a correction, or deletion once the account is closed. We confirm identity first — a code to your registered number — then work through the request and report back.

Privacy Questions We Hear Often

Most privacy questions we get come down to a handful of points: what an account actually stores, who can see it, how long it stays, and how you change or remove it. The answers below cover those directly. If yours isn't here, sign in and open Account Help for live chat, or send an email from your registered address if you want a written record of the reply. Start with the one that matches your situation — opening an account, checking what we hold, or closing the account for good.

Your name, contact number, email, date of birth and the payment handle behind your Touch 'n Go eWallet, Boost or GrabPay transfers, plus device and sign-in records. Wager history stays in your account too.

Yes. Message local support from your registered email or live chat and ask for a copy. We confirm it is really you — usually a code to your phone — then send the data in a readable format.

We share only what is needed to run your account — payment processing, identity checks and fraud screening — or where a lawful request requires it. Your data is not sold or handed to outside advertisers.

Sign in, open Account Help and request the change. We send a code to the current number, then update the record. A new Touch 'n Go eWallet, Boost or GrabPay handle is checked before withdrawals go to it.

The account closes and future marketing ends. Basic records stay for the legal retention window that applies to us, then they are deleted or stripped of anything that identifies you.

No. Our cookies are read on our own pages only, keeping your session alive, remembering your settings, and showing which pages load slowly for players in Malaysia. Outside ad trackers are not part of it.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Privacy Policy for Malaysia Players

Cookies, Sign-Ins and Data Keeping

What we collect

Cookies and what they do

Sign-in security

Retention and your requests

Where to Send Privacy Requests

Live chat, signed in

Email in writing

Data requests in the lobby

Privacy Questions We Hear Often

01 What data does kod4d collect when I open an account?

02 Can I get a copy of the data on my account?

03 Do you share my details with anyone outside kod4d?

04 How do I change my phone number or payment handle?

05 What happens to my data after I close my account?

06 Do cookies follow me around other sites?

Privacy Policy

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